Responsible Gambling at Mirax Casino
General Guidelines
At Mirax Casino, we prioritize responsible gambling to ensure a safe and enjoyable gaming experience for all players. Gambling should always be viewed as a form of entertainment, not a means to generate income or recover financial losses.
If you ever feel that gambling is affecting your daily life or financial stability, we strongly encourage you to take advantage of our responsible gaming tools. These include Personal Limits, Self-Exclusion, and support from independent organizations dedicated to gambling addiction prevention.
Personal Limits
To help you maintain control over your gambling habits, we offer various Personal Limits that can be set within your account. You can manage your deposits, losses, wagers, and session durations to align with your responsible gaming goals.
- Deposit Limit: Restrict the amount you can deposit daily, weekly, or monthly.
- Loss Limit: Set a maximum loss amount per day, week, or month based on your initial deposit.
- Wager Limit: Control the total amount you wager over a set period.
- Cooling-Off Limit: Temporarily disable deposits and promotional access while allowing withdrawals.
- Self-Exclusion Limit: Completely restrict account access for a chosen period, preventing deposits and withdrawals.
- Session Limit: Limit the time you spend gambling by setting a session duration cap.
Changes to limits take effect immediately for decreases, while increases require email confirmation and a waiting period. If you need assistance, contact [email protected].
Self-Exclusion by Request
If you feel the need to take a break from gambling, you can request temporary or permanent self-exclusion by contacting our support team. During self-exclusion, your account will be disabled, and you will not receive promotional materials.
- Indefinite self-exclusion: Remaining funds will be processed per casino withdrawal limits.
- Fixed-term self-exclusion: Any remaining funds will be available for withdrawal once the exclusion period expires.
For self-exclusion assistance, contact [email protected].
External Support & Assistance
If you require professional guidance, the following organizations offer confidential support and resources for gambling addiction:
- Gamblers Anonymous
- GamCare
- Gambling Therapy
Protection of Minors
Mirax Casino strictly prohibits access to gambling for individuals under 18 years old. We use age verification measures to prevent minors from creating accounts.
However, due to the nature of the internet, we urge parents and guardians to monitor online activity and use parental control software to block gambling websites:
- CyberPatrol
- GamBlock
- Solid Oak
- Net Nanny
Responsible gambling is a shared responsibility. Mirax Casino is committed to providing a safe environment, but we encourage players to stay in control and seek help when needed.
